Shipping policy

LURE X FISHING ships Australia-wide. We aim to get your order packed and dispatched as quickly as possible so you can get back on the water.

PROCESSING TIME
Orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

DOMESTIC SHIPPING (AUSTRALIA)
We ship via Australia Post and selected courier services. Rates are flat — they do not change with location or order weight.

- Standard Shipping — $9.95. 3–7 business days (metro areas); 5–10 business days (regional/remote areas)
- Express Shipping (insured) — $21.99. 1–3 business days (metro areas, subject to Australia Post network)
- Free standard shipping on orders over $149 to most Australian addresses

The free-shipping threshold is assessed on your order total after any discount code has been applied. Rods and oversized items are excluded from free shipping and are quoted individually.

RODS & OVERSIZED ITEMS
Fishing rods vary in length and require specialised oversized freight, so rod shipping is quoted individually. As a guide, insured rod freight typically comes to around $40 for metropolitan addresses, and around $80 for regional and remote destinations. Place your order as normal — shipping shows as $0.00 at checkout for rods — and we will confirm the exact freight cost with you (based on rod length, destination and insurance) before dispatch and before any freight is charged. If you decide not to proceed after receiving the quote, we will cancel and refund your order in full. All rods are shipped in protective tubes and fully insured.

TRACKING
Once your order has been dispatched, you will receive a tracking number via email. You can track your parcel through the Australia Post website or our courier partner's portal.

INTERNATIONAL SHIPPING
We do not currently offer international shipping. We ship to Australian addresses only.

DELIVERY DELAYS
Delivery timeframes are estimates only. LURE X FISHING is not responsible for delays caused by Australia Post, couriers, or circumstances beyond our control (including weather events or peak periods). If your parcel is significantly delayed, please contact us and we will do our best to assist.

LOST OR MISSING PARCELS
If your tracking shows your parcel as delivered but you have not received it, please first check with neighbours and your local post office. If the parcel cannot be located, contact us at info@lurexfishing.com.au and we will lodge an investigation with the carrier on your behalf.

PICKUP / CLICK & COLLECT
We pack from Melbourne. A physical Melbourne showroom is in the works. We do not currently offer click & collect or in-store pickup. Please use Australia-wide tracked shipping.

LURE X FISHING is an independent retailer and is not affiliated with, sponsored by or endorsed by the manufacturers shown. Brand names are used only to identify genuine goods. Products are parallel imports (JDM); manufacturers' Australian warranties may not apply. Our 12-month store warranty is provided in addition to your rights under the Australian Consumer Law, which cannot be excluded. All prices in AUD.